FAQ

At luxotique, we try our best to serve everyone. From small entrepreneurs to multinational enterprises, we make sure your goals and dreams are achievable by trusting our capabilities and the skills of our team. These are the most common questions for multinational to start-up businesses that want to start partnering and creating their products with us. 

Q. What is luxotique?

we at Luxotique distribute prestige brands keeping quality and individual hair types and concerns in mind. The brands on Luxotique aren't just testimony to luxury, but they are made with the finest high-performance formulations and ingredients.

Q. Where are you based?

in lovely Mumbai, so our addres is 236, 5B-Sanjay Building, Mittal Industrial Estate, Andheri-Kurla Rd., Andheri (E), Mumbai, 400059 Maharashtra, India

Q. Which product do you have?

We are authorized dealers in india for brands like Moroccanoil, Paul Mitchell, It's a 10 hair care and K18.

Q. What is your return policy?

You are entitled to an exchange or refund within 7 days of your purchase. Please note that the product must be returned unused, in original packaging. In case of refund, neither the original shipping cost nor the return shipping cost will be repaid.

Our return address is: 236, 5B-Sanjay Building, Mittal Industrial Estate, Andheri-Kurla Rd., Andheri (E), Mumbai, 400059 Maharashtra, India

Q. What if i receive a damaged item?

All damaged or defective item claims must be made within 7 days of receiving your order. please email us at admin@mkexim.co.in if you receive a damaged item.

Q. have more questions?

please contact us!